Structured case and claims work — intake, evidence, decision, follow-through. A team trained on your process that moves every case forward and leaves a complete, auditable trail at each step.
Every new case opened, checked for completeness, and chased for missing detail the same day it arrives.
Evidence collected, cross-checked against your rules, and the case worked up to a clear recommendation.
Routine cases progressed within policy, edge cases escalated — every step logged for audit.
Every AIR team is assembled from the same five parts. Here’s how this one is put together.
Forms, inbox & docs — where the outside world arrives.
Onyx, Sable & Idris — hired into the role from the talent pool.
claimants & cases — exactly who the team serves, data scoped tight.
Intake · assess · decide — the jobs this team has learned to run.
Airica flags edge cases — Airica watching the floor, the shield on by default.
A few candidates from the talent pool who fit this team. Interview, make an offer, and they’re on the floor — the same colleague can work across your other teams too.
One team is included with every plan. Hire the colleagues, point them at your door, and Airica looks after the rest.