1 brand
rolo · the only face a child sees
rolo is a companion service for autistic children. A child taps a face and starts chatting with a friend who remembers them. Behind that friend is an AIR team — and rolo is the proof that a Team can carry the hardest duty of care there is.
A child on the spectrum needs a friend who is safe, patient, and exactly the same every time — and a parent who can trust what happens in that chat without hovering over it.
That’s a brutal specification. The friend has to be warm but predictable, remember the child without ever feeling like surveillance, and stay completely within a care boundary that a parent sets and a clinician would respect. There is no margin for a model that improvises into the wrong place.
It’s also exactly what an AIR team is built to do: a colleague hired into a clearly-defined role, with data scoped tight, and a manager whose entire job is duty of care. rolo didn’t need a new platform. It needed a team.
Every AIR team is assembled from the same five parts. Here’s how rolo maps onto each one — nothing bespoke, just turned to the task.
The child only ever sees rolo — a face to tap, no login, no AIR, no model. The whole brand is the front door.
Indy, Wren, Pip — each is an AIR colleague hired into the friend’s role, with a register tuned per child.
Each family is a group; each child a record with their data held tight. A friend only ever knows its own child.
Same opener every time, loves and step-arounds, kind limits. The job the team has learned is "be a calm, safe friend."
Airica watches every thread. The shield that protects an AIR colleague here protects a child — and the parent always sees the chat.
rolo’s safety model is AIR’s duty of care, said in a way a parent understands. It isn’t a setting buried in admin — it’s the product.
If a chat gets wobbly, the friend slows down, softens, and stays right beside the child — no sudden shutters, no cold "I can’t help with that."
The grown-up gets a same-day note in plain words — what happened, what the friend did. Urgent things ignore quiet hours. That rule is AIR’s, not optional.
If a thread should stop, the friend closes it kindly — "I’ll keep your place" — and flags the account. A child never absorbs the worst of a moment.
rolo and AIR are a partnership with a clean line down the middle. rolo owns the child’s world and identity; AIR powers the friend and holds the care.
If a Team can be trusted with a child, it can be trusted with your floor.
rolo · the flagship for AIR Teams